FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

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Where can I view my sales receipt?

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How can I return an item?

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Will you restock items indicated as “out of stock?”

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Where can I ship my order?

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How do I choose the right size?

We provide a detailed size guide for all our products to help you find the perfect fit.

Is Just Drip reliable?

Yes, we have numerous testimonials from satisfied customers on Instagram and Trustpilot. We have been in the market since 2022 and offer secure payment methods such as PayPal, Stripe, and Klarna, ensuring a 100% refund for any issues.

What payment methods do you accept?

We accept payments via Stripe, PayPal, and Klarna to ensure maximum security.

Do you offer discounts or promotions?

Yes, we announce discounts and promotions on our social media platforms and by e-mail.

What are the delivery times?

Our average delivery time is 7 to 12 business days after shipping. Holidays and weekends are not counted.

Do you provide a tracking code?

Yes, you will receive a tracking code within 1-3 days after your order has been shipped so you can monitor your package.

How can I contact customer support?

You can contact us using the icon at the bottom right of the website, where you can choose between WhatsApp, Instagram, email, or live chat. We respond within 24 hours.

Do the products have a warranty?

Yes, all products are covered by a warranty. If there are defects or size issues, you can request a free replacement 

CONTACT US FOR ANY QUESTIONS