Contact information

Effective date: August 16, 2026

Customer support

For questions about products, accounts, orders made through JD, shipping, tracking, returns, refunds, or privacy, contact Just Drip by email.

Email: info@justdrip.store
Website: https://justdrip.store

Email is our official customer-support channel. We aim to respond within 1–2 business days, although responses can take longer during weekends, public holidays, launches, or periods of high demand.

Order assistance

For an order-related request, include the order number, the name and email used for the order, and a clear description of the issue. Never send complete payment-card details, passwords, or unnecessary identity documents by email.

Returns

Do not return an item before receiving return instructions. The correct return destination can depend on the order. Refer to the Return and Refund Policy for deadlines, conditions, and return costs.

Privacy requests

To request access, correction, deletion, or another privacy right, email info@justdrip.store with the subject “Privacy Request.”

Store information

Store: Just Drip
Address: Viale Guglielmo Marconi, 16020 GE, Italy
Email: info@justdrip.store
Website: https://justdrip.store