Shipping policy

Effective date: August 16, 2026

This policy explains the shipping options currently offered for eligible orders placed through Just Drip and the JD ordering flow.

Shipping destinations

Shipping is available only to destinations shown as eligible in the ordering flow. Availability can depend on the product, delivery address, carrier coverage, legal restrictions, and operational conditions.

Processing

Unless a product or the ordering flow states otherwise, order processing normally takes 1–3 business days before dispatch. Weekends, public holidays, product launches, verification checks, and unusually high demand can extend processing.

Delivery options

• Standard Shipping: €9.95, or free when the eligible merchandise subtotal after discounts reaches €200. Estimated delivery: 10–15 business days.
• Express Shipping: €19.95. Estimated delivery: 6–12 business days.

The options actually available for an order are shown before confirmation. Delivery estimates are not guarantees unless a guaranteed service is expressly identified.

Tracking and split shipments

Tracking information is provided when available. A tracking number may take time to show its first carrier scan.

Products from the same order may be dispatched separately and arrive in different parcels. No additional shipping charge is added solely because Just Drip divides an order into multiple parcels.

Address accuracy and changes

Customers must provide a complete and accurate delivery address. Contact info@justdrip.store immediately to request a correction. We cannot guarantee changes after fulfillment or dispatch has started.

If a customer-supplied address causes a failed delivery, return, or reshipment, reasonable additional costs may be charged where permitted by law.

Customs, duties, and local charges

Customs duties, import taxes, and local handling charges are included only when this is expressly stated in the ordering flow before confirmation. Otherwise, the recipient may be responsible for charges imposed by the destination country or carrier.

Delays

Customs checks, severe weather, carrier disruption, public holidays, remote locations, and events outside reasonable control can cause delays. We will provide reasonable assistance when a shipment is materially delayed.

Lost, damaged, or missing deliveries

If a parcel arrives damaged, keep the packaging, take clear photographs, and contact us as soon as reasonably possible. If tracking shows no delivery after the estimated period, or shows delivered but the parcel cannot be located, check safe places and with household members or building reception, then contact the carrier and Just Drip.

When an order is confirmed lost or delivery-damaged, we will provide the remedy required by applicable law.

Contact

For shipping and tracking assistance, email info@justdrip.store and include the order number and the email used for the order.