Privacy policy

Effective date: August 16, 2026

This Privacy Policy explains how Just Drip collects, uses, and shares personal information when you visit justdrip.store, create an account, contact us, subscribe to communications, or use an ordering or payment function made available through the JD custom application.

Data controller

Store: Just Drip
Address: Viale Guglielmo Marconi, 16020 GE, Italy
Email: info@justdrip.store

Information we collect

Depending on how you use the store, we may collect:

Contact and account information, such as name, email address, telephone number, delivery address, and account details;
Order information, such as products selected, order status, delivery details, returns, and refunds;
Payment status and limited transaction information supplied by the JD application or its payment providers. We do not ask customers to send complete payment-card details by email;
Communications, support requests, marketing preferences, and consent records;
Device and usage information, such as IP address, browser, device type, pages viewed, approximate location, cookie identifiers, and interaction data; and
Fraud-prevention, security, and compliance information.

How we use information

We use personal information to:

Operate, maintain, and secure the website;
Provide accounts, product information, support, and requested services;
Process and administer orders through the JD ordering flow when that function is available;
Arrange delivery, tracking, returns, replacements, and refunds;
Prevent fraud, misuse, and security incidents;
Comply with legal, accounting, and regulatory obligations;
Send transactional communications;
Send email or SMS marketing when permitted and after any consent required by law; and
Measure and improve the website, communications, and advertising when the relevant technologies are enabled.

Legal bases

Where the GDPR or similar law applies, we process information as necessary to perform a contract or take steps requested before a contract, comply with legal obligations, pursue legitimate interests that do not override individual rights, protect legal claims and security, or act on consent. Consent can be withdrawn at any time without affecting earlier lawful processing.

Cookies and similar technologies

Shopify and the theme use technologies needed for security, accounts, site operation, preferences, and any enabled ordering functions. Analytics, advertising, heatmap, or similar non-essential technologies may also be used when enabled.

Where consent is required, you can accept, reject, or change non-essential tracking choices using the cookie or privacy control displayed on the website. Browser controls can also limit cookies, although blocking necessary technologies may affect site functionality.

Who receives information

We share information only where reasonably necessary with service providers such as Shopify, the JD custom application and its connected payment services, hosting and security providers, customer communication services, logistics providers, carriers, analytics or advertising providers when enabled, and professional advisers. We may also disclose information when required by law, to protect rights and security, or in connection with a genuine business transfer.

Independent providers may process information under their own privacy notices and terms.

International transfers

Some providers may process information outside your country. Where required, we use recognized safeguards such as adequacy decisions, standard contractual clauses, or another lawful transfer mechanism.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including customer service, legal, tax, accounting, fraud-prevention, and dispute requirements. Retention periods vary according to the type of record and applicable law.

Your rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent; opt out of certain targeted advertising or data sharing; and complain to a competent supervisory authority.

To exercise a privacy right, email info@justdrip.store with the subject “Privacy Request.” We may need to verify the request before acting on it.

Marketing choices

You can unsubscribe using the link or instructions in a marketing message or by contacting us. Opting out of marketing does not prevent necessary service, security, or order communications.

Security

We use reasonable administrative and technical measures designed to protect personal information. No method of transmission or storage is completely secure.

Children

The store is not intended to collect personal information from children who cannot lawfully provide it. If you believe a child has supplied personal information without valid authorization, contact us.